How Do You Balance Between Client Demands And Internal Capabilities

Question

I suppose this is an age-old question. In particular, for those with sales targets, how does one balance between the two competing concerns of client requests/demands and what the company can reasonably deliver?

There probably isn't a right answer to this as it would really depend, but would be interested to hear perspectives and experiences to learn from. Thank you!

Answer 1

Stakeholder power and Interest matrix will help in solving these issues in a broader way. Understanding client need and their expectations in true sense. Proper analysis within the team and prioritizing the issues for solutions with available internal capabilities will help in bridging the gap and balance between demand and capabilities