Google's Gen AI Multi-turn API can improve chatbot responses in e-commerce by enabling context-aware, multi-turn conversations by allowing the chatbot to maintain context across multiple exchanges, providing personalized and coherent responses tailored to user queries, such as product recommendations, order tracking, or shopping assistance.
Here is the code snippet you can refer to:
In the above code, we are using the following:
- Maintains context across multiple interactions.
- Provides accurate, tailored responses for dynamic queries.
- Enhances user experience with seamless shopping assistance.
Hence, by referring to the above steps, you can easily conclude that Google Gen AI Multi-turn API improves chatbot responses in e-commerce.