How do you handle a project when the client keeps changing requirements

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There will be frequent changes in client requirements that can disrupt the project timelines, budget as well as team focus, so how to manage these changes effectively to ensure project delivery while maintaining client satisfaction.
Nov 15, 2024 in PMP by Hoor
• 4,230 points
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1 answer to this question.

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Handling a project with constantly changing client requirements would need adaptability and clear communication. This is how I do it:

Clear Scope and Expectations: Establish the scope and set expectations for how frequent changes could affect timelines and budgets during the initiation phase.

Apply Change Control Process: I implemented a proper change request process that appropriately assesses the impact of any new project requirements and clearly approves them before adding them.
Requirements Prioritization: I involve the client in prioritizing changes according to the business value, so critical change comes first.
Regular Communication Maintained: I constantly contact the client to manage their expectations, discuss upcoming changes, and avoid surprises on their part.
Negotiate Realistic Deadlines: If scope changes impact the timelines, then I negotiate realistic deadlines with them and communicate the possible need for adjustments in deliveries.

answered Nov 18, 2024 by Sonia

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